Human Resources Receptionist Essay Example | Topics and Well Written Essays - 1250 words

Human Resources Receptionist - Essay Example Skills and work experience. The candidate should have a good understanding of the principles of handling the public in a manner that creates a rapport with the public. He/she should be able to demonstrate the office etiquette when handling the visitors. He/she should have excellent communication skills including both written and spoken English. Knowledge of additional language like French or German is preferred. He/she should be able to understand the given instructions. The candidate should be conversant with the operation of standard office equipments alongside the knowledge of the routine practices in an office environment. The candidate should have knowledge of basic computer application packages like Word, Excel, Access, Outlook, PowerPoint, and Internet Explorer. He/she should be conversant with the various divisions in the Human Resource department, and the policies that are applicable in every such division. The position requires a minimum of three years experience in a busy organization, two of which should be in the same capacity. Education Diploma in Secretarial Studies or its equivalent from a recognized institution is required. A bachelors or master degree will be desirable. A post-graduate diploma in Human Resource management is also a plus. Other desired qualification. A demonstrated ability to type at least 40 words per minute will be required. A good general body conditions is also necessary as the duty may often entail lifting relatively heavy loads like boxes containing files or equipment. This is a permanent and pension able job with the incumbent working for about 8 hours per day for five days in a week. The candidates who meet the above minimum qualifications should submit their cover... Human Resources Receptionist The selection process is very crucial since the right candidate needs to be chosen from among the numerous applications that have been received. Care needs to be taken to avoid any kind of discrimination in conducting the exercise, as this will build on the reputation of the organization among the public. The first step is to discard all the applications that have been received after the agreed date. Even though a potential candidate could be locked out by such a move, it is the initial step of ensuring justice. It also shows the ability of the candidates to meet short deadlines. Then all the applications need to be scrutinized to confirm the minimum qualifications that were stated. Those applications that do not meet any of the essential qualifications need to be discarded. If the remaining number is manageable, say 10, they should be called for an interview. If the number is still large and we only have one position, then the recruiting officer(s) should use additional criteria to eliminate the less capable candidates. Having obtained a manageable, the candidates should be taken through a series of tests including aptitude tests, oral interviews, and medical tests. The aptitude test will test the suitability of candidate for the job. It tests how first the candidates can make a decision from a mixture of options since the test will contain several challenging problems in mathematics, English and those that test the general knowledge.